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Step-by-step guides, a way to reach a real person, and what to do if something goes wrong.
Help articles
How to add a contact, log a visit, use the map, prepare your monthly report, back up your records, and import from another app — each written as a short walkthrough. Switching from the My Time app? Start with our step-by-step guide.
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Questions, trouble signing in, or anything the articles don't cover — write to us and a person will read it.
support@returnvisits.orgSomething isn't working
If the app is behaving strangely, a debug report tells us what happened:
- Open the Settings tab.
- Tap Run integrity check now — this often clears things up on its own.
- If the problem continues, tap Share debug report and email it to us.
A debug report never contains your ministry records. It carries app events, error codes, and device information — never your contacts, visit notes, addresses, phone numbers, or anything you have written down.